Shipping Policies

If placing an order with a catalog mail in order form, follow the steps below. If you prefer to have us guide you through this, please call 1-800-292-4769 or easily place your order online and leave the rest to us.

• Step 1 - If your state is listed below, please click on the state specific link to find your tax region and tax rate. If your state is not listed, you do not need to include estimated sales tax with your order.
• Step 2 - Multiply the merchandise subtotal from your catalog mail in order form by the state sales tax rate to calculate your estimated tax. Write the estimated sales tax amount on your catalog mail in order form and include it in your order total.
• Step 3 - Mail in your completed catalog mail in order form with your full payment including estimated sales tax. We will contact you directly with any questions on your order once we receive it.

Click to see tax rates by state: Alabama | Arkansas | California | Colorado | Connecticut | District of Columbia | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Nebraska | Nevada | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming.

For Seeds Only, enter either “PKT” to indicate packet size, or the weight desired – for example ½ lb. – in the “Size” column.

In the “Qty” column, enter the number of packets of that size, or the quantity of bulbs, plants or garden supplies you want.

For collections, enter the number of collections, not the number of items in the collection.

Inevitably, we do run out of some items. Our customers have asked us to select comparable alternatives. Our horticulturists choose items of equal or greater value to replace the original plants.