We guarantee all Park Seed products to be high quality, true to type, shipped properly, and to perform as advertised. If your plant has received our recommended care and doesn't perform to your satisfaction, notify us and we will replace it free of charge or provide the cost of the product as credit toward a future purchase.
If any product was damaged in shipping or dead upon arrival, notify us within 48 hours from receipt. Please keep all contents and packaging.
To ensure that each living product has adequate opportunity to perform, we've established the following guidelines for reporting other problems:
Plant Products
Annual Plant Product Issues.
Please understand that we cannot accept responsibility for the results of extreme weather, neglect, unforeseeable acts of nature, or ignoring our hardiness zone recommendation.
Non-Plant Products.
*Returns on non-defective tools, plants, and gardening accessories will incur a 20% restocking fee plus freight.
Substitutions: If the item of your choice is unavailable or does not meet our high standard of quality, we may need to substitute an item of equal or greater value.
Charge cards are billed at time of shipment. Receipt of your check authorizes Park Seed to process an ACH debit entry to your account for the amount of your check. The transaction will appear on your bank statement. If we cannot post the transaction electronically, you authorize us to present an image copy of your check for payment. Hard goods ship promptly. Live plants are shipped at the proper planting time for your region. Please see our website for the current shipping schedule.
Typographical errors: Although every precaution is taken to ensure accuracy, errors in price, quantity, and/or specifications may occur in printing. We reserve the right to correct such errors.
Prices are subject to change.
